Purpose
DANATIC respects your privacy and is committed to protecting personal information when you access our website, place orders, or use our products and services.
Information We May Collect
Depending on the transaction or your interaction with DANATIC, we may collect the following information:
- Full name;
- Phone number;
- Email address;
- Shipping address;
- Order information;
- Transaction history;
- Customer support and communication information;
- Device and browser information;
- Website data such as cookies, technical logs and analytics data.
How We Use Information
Information may be used for the following purposes:
- Processing and confirming orders;
- Delivery and transaction fulfillment;
- Payment processing;
- Warranty and technical support;
- Customer service;
- Transaction-related confirmations and communications;
- Fraud prevention and abuse detection;
- Improving the website, products and services;
- Complying with legal obligations;
- Sending marketing communications where there is a lawful basis and/or required consent.
Sharing of Information
DANATIC may share information necessary for transaction fulfillment or website operations with relevant service providers, including:
- Delivery and logistics providers;
- Payment service providers;
- Technology service providers;
- Warranty and technical support partners;
- Competent government authorities where required by law.
DANATIC does not sell or trade customers' personal information to third parties for commercial purposes contrary to this policy.
Data Retention
DANATIC retains information for as long as reasonably necessary to fulfill the purposes described in this policy, complete transactions, provide warranty support, resolve disputes and meet legal obligations.
Your Rights
Subject to applicable law, customers may have the right to request:
- Information about the collection and processing of their data;
- Updates or corrections to their information;
- Deletion or restriction of processing where permitted by applicable law;
- Withdrawal of consent for processing activities based on consent.
Requests may be sent to: danatic.robotics@gmail.com
Security
DANATIC applies appropriate technical and organizational measures to reduce the risk of loss, unauthorized access, disclosure or misuse of data.
However, no system for transmitting or storing data over the Internet can guarantee absolute security.
Cookies
The DANATIC website may use cookies or similar technologies to:
- Maintain sessions and core website functionality;
- Analyze website usage;
- Improve the user experience;
- Measure marketing and advertising performance.
Where enabled, DANATIC may use analytics tools such as Google Analytics to measure website traffic and usage behavior.
Customers may adjust or restrict cookies through their browser settings, subject to the features supported by the relevant browser.
Contact
DANATIC
Operated by: LDT SOLUTIONS COMPANY LIMITED
Email: danatic.robotics@gmail.com
Hotline: 0935.651.395
Address: 50 Bach Dang, Hai Chau Ward, Da Nang City, Viet Nam
